Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Xencore (“Company”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Contact us through forms
- Register or create an account
- Use our services
This information may include:
- Name
- Email address
- Phone number
- Company name
- Billing information
Sensitive Information
We do not intentionally collect or process sensitive personal data.
Information Automatically Collected
When you use our website, we may automatically collect certain technical information such as your IP address, browser type, device information, operating system, and usage behavior. This helps us improve performance, security, and user experience.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Respond to inquiries and support requests
- Improve our platform and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
3. Sharing of Information
We may share your information with trusted third-party providers who help us operate our services (e.g., payment processors, analytics providers, and hosting services).
These third parties are required to protect your data and only use it for the purposes we specify. We do not sell your personal data.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve our services.
You can control or disable cookies through your browser settings.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
To exercise these rights, please contact us through support@xencore.co.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Email: support@xencore.co